k7777com Privacy Policy

1. Introduction and Scope

k7777com ("we", "our", or "platform") provides a safe and trusted online gaming service for players in Bangladesh. This privacy policy explains how we collect, process, store, and protect your personal information.

This policy applies to the k7777com website (https://k7777com.lat), the mobile version, and all our related services. By creating an account on our platform or using any of our services, you agree to follow this privacy policy.

We comply with applicable data protection laws and regulations, and we treat your privacy as a core principle of our service. k7777com is committed to always handling your personal information responsibly.

2. What Types of Information We Collect

k7777com may collect the following types of information:

2.1 Registration Information

• Full name and username
• Email address
• Date of birth (for age verification)
• Mobile number
• Residential address
• National ID card or passport details (for identity verification)

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, bank account information)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system information
• Information obtained from cookies and similar tracking technologies
• Login and logout times and locations

2.4 Gaming Activity Information

• Play history and preferences
• Betting patterns and activity data
• Bonus and promotion usage records

3. How We Collect Information

k7777com collects information in the following ways:

• Directly provided: When you create an account, fill out forms, or contact us.
• Automatically: Through cookies, web beacons, and similar technologies while you use our platform.
• From third parties: From identity verification agencies, financial institutions, and fraud prevention service providers.
• From payment processors: Transaction-related information from payment providers such as bKash, Nagad, Rocket, or Upay.

We never collect unnecessary information about you. Every piece of information collected has a specific purpose, and that purpose is clearly stated in this policy.

4. Purposes for Using Your Information

k7777com uses the information we collect for the following purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To operate all platform services including gaming, betting, and financial transactions.
• Identity verification: To confirm your identity and protect the security of your account.
• Processing financial transactions: To complete deposits and withdrawals and to maintain financial records.
• Customer support: To resolve your questions and complaints via live chat.
• Security and fraud prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
• Responsible gaming: To identify problematic gambling patterns and provide necessary support.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To improve platform performance and user experience.
• Communications: To send important platform updates, transaction confirmations, and relevant promotional information.

5. Disclosure and Sharing of Information

k7777com does not sell your personal information to third parties. However, information may be disclosed or shared in the following circumstances:

• Service provider partners: With payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and IT service providers — only to the extent necessary to deliver services.
• Legal obligations: To relevant authorities as part of court orders, regulatory directives, or legal processes.
• Fraud and crime prevention: To assist in investigations of suspicious financial activity or illegal conduct.
• Business transfers: In the event of a merger, acquisition, or asset sale — we will notify you in advance of any such changes.

All third-party partners are contractually bound to protect the confidentiality of your information and to use it only for specified purposes.

6. Data Security Measures

k7777com applies industry-standard security measures to protect your information:

• SSL encryption: All data transfers are secured with 256-bit SSL encryption, which protects your information from unauthorized access.
• Secure server infrastructure: Our servers are protected by firewalls, anti-malware software, and continuous security monitoring.
• Access controls: Only authorized personnel can access your personal information, and only for the purpose of delivering services.
• Regular security testing: Regular security audits and vulnerability assessments are conducted on our systems.
• Two-factor authentication: An additional verification layer to protect your account.

Please keep in mind that transmitting information over the internet may not be completely secure. We take every precaution, but guaranteeing 100% security in a digital environment is not possible.

7. Cookies Policy

k7777com uses cookies to improve platform functionality and to personalize your experience.

7.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the platform — login sessions and security verification.
• Functional cookies: Remember your preferences and settings.
• Analytics cookies: Collect usage statistics to help improve the service.

You can disable cookies by changing your browser settings. However, this may affect some platform functionality.

8. Data Retention Period

k7777com retains your information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active account data: For the entire duration that the account remains active.
• Closed account data: Retained for a minimum of five years after account closure due to legal and regulatory requirements.
• Financial transaction records: For the period specified by applicable legal requirements.
• Support communication records: For a minimum of two years to ensure service quality and resolve disputes.

At the end of the specified retention period, we arrange for your information to be fully and securely deleted or anonymized.

9. Your Rights

k7777com ensures the following rights regarding your personal information:

• Right of access: You may request a copy of the personal information we hold about you.
• Right to rectification: You may request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted — but not in conflict with legal obligations.
• Right to object to processing: You may object to your information being used for specific purposes.
• Data portability: In certain circumstances you may receive your information in a structured format.
• Withdrawal of consent: Where data processing is based on your consent, you may withdraw that consent at any time.

To exercise these rights, please contact our support team. We will generally respond to your request within 30 business days.

10. Protection of Minors' Information

k7777com strictly refrains from providing services to anyone under the age of 21. We do not knowingly collect personal information from any minor.

If we learn that a minor's information has been collected in our system, we will immediately close that account and delete all related information.

If you believe we hold information belonging to a minor, please contact us immediately.

11. Third-Party Sites and Services

Our platform may contain links to third-party websites. k7777com is not responsible for the privacy policies of those external sites.

Our payment partners (bKash, Nagad, Rocket, Upay) operate under their own privacy policies. We recommend reading their policies before conducting transactions through these services.

Game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) maintain their own data policies. We share only the operational information necessary with them.

12. Marketing Communications

With your consent, k7777com may notify you by email about relevant promotions, bonus offers, and platform updates.

You may unsubscribe from marketing communications at any time:

• By using the "Unsubscribe" option at the bottom of each email.
• By changing your communication preferences in your account.
• By contacting our support team directly.

Even if you opt out of marketing communications, transaction confirmations, security alerts, and important account notifications will continue to be sent.

13. Changes to the Privacy Policy

k7777com may update this privacy policy from time to time. For any significant changes, we will:

• Publish the updated policy on this page with the revision date.
• Send a notification of the changes to your registered email.
• Display a clear notice on the platform where necessary.

If you continue to use the platform after changes are made, you will be considered to have accepted the updated policy. We therefore recommend reviewing this policy regularly.

14. Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact us: